Terms of Service

Effective Date: 18/03/25

Welcome to Pine Veterinary Physiotherapy! By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please refrain from using our website.

1. Use of Our Website

By using our website, you agree to comply with all applicable laws and regulations. You may not use our website for any unlawful purpose or in a way that may damage or impair the website’s operation.

2. Services

Pine Veterinary Physiotherapy offers veterinary physiotherapy services, including treatments and rehabilitation programs for pets. All services provided are subject to availability and may vary based on your pet’s needs and the practitioner's availability.

Service Booking: You may book appointments online or by contacting us directly. All appointments are subject to our cancellation and no-show policies.

Payment for Services: Payment for services is required at the time of booking or upon completion of the session, depending on our arrangement.

3. Products

We offer various pet care products for sale through our website. All product prices, descriptions, and availability are subject to change without notice. We make every effort to ensure that the information on our website is accurate, but we do not guarantee the accuracy or completeness of any product listings.

Product Orders: By placing an order, you agree to pay for the products and shipping charges associated with your purchase. All orders are subject to our refund and returns policy.

Product Availability: Products listed on our website are subject to availability. In the event that a product is out of stock or unavailable, we will notify you promptly.

4. Payments

We accept payments through secure payment gateways for both services and products. By providing your payment details, you agree to allow us to process your payment in accordance with our payment provider’s terms.

5. Refunds and Returns

For information on refunds, returns, and exchanges, please refer to our Refund & Returns Policy. We aim to provide fair and transparent terms and strive for customer satisfaction.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and trademarks, is the property of Pine Veterinary Physiotherapy unless otherwise stated. You may not use, reproduce, or distribute any content from this website without our explicit written consent.

7. Account Registration

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. You agree to immediately notify us of any unauthorised use of your account.

8. Limitation of Liability

Pine Veterinary Physiotherapy is not liable for any indirect, incidental, or consequential damages arising from the use of our services, products, or website. We are also not responsible for any damage, loss, or injury caused by third-party services or links provided on our website.

9. Disclaimer

While we make every effort to provide accurate information, Pine Veterinary Physiotherapy does not guarantee the accuracy, reliability, or completeness of the content on our website, including medical or product information. We encourage you to consult with a professional before making any decisions regarding your pet’s health or treatment.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Indemnity

You agree to indemnify, defend, and hold harmless Pine Veterinary Physiotherapy, its employees, agents, affiliates, and partners from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or in connection with your use of the website, purchase of products, or provision of services, including but not limited to:

Your breach of these Terms of Service.
Your violation of any law or the rights of a third party.
Any actions or communications made through your account

12. Termination

We may suspend or terminate your access to our website and services at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, the website, or Pine Veterinary Physiotherapy.

13. Amendments

We reserve the right to modify, update, or change these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these terms regularly. Your continued use of the website after any changes constitutes your acceptance of those changes.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles. Any disputes arising from the use of this website shall be resolved in the courts of Manchester.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Pine Veterinary Physiotherapy
info@pinevetphysio.com

07592581671